Return Policy

• Merchandise can be returned or exchanged within 30 days from date of shipment.
• Merchandise must be returned in unworn condition with original box, warranty, certificate, and paperwork.

Refunds will be issued to the same form of payment as the original purchase.Please note that your card issuing bank may take several business days, typically 3-5 business days, to apply any credits we issue.

No refund on gift cards or promotional codes or coupons.

Gift returns can be exchanged at current price, minus any promotional discount.  No cash or charge credits will be issued on a “gift/no receipt” return.

IF YOU SET UP AN ACCOUNT AT BaileyBanksandBiddle.com
If you would like to exchange or return your item via mail, please follow the process below:

1.  Login to your account at BaileyBanksandBiddle.com by going to My Account from the header.

2.  Under Account History, choose your order under Recent Orders, click on the Order Number

3.  Click on the Yellow Return Button

4.  Complete the Online Form and hit Submit

5.  Record the Return Merchandise Authorization number on the Return Label that was included in your shipment. Or download and
    print here .  This number will also be emailed to you.

6.  Place your return in the original box with all the original paperwork (including certificates and invoice) and the original gift box.

7.  Mail your return to:

BBB
C/O Smyth Management Services
RMA: [Enter your RMA Number Here]
2020 York Road
Timonium, MD 21093

Note: Please DO NOT write Bailey Banks and Biddle anywhere on your package

We recommend you insure your shipment and request a return receipt in order to confirm delivery of the package to us.

If you have received the wrong product or a damaged or defective item please contact customer service at service@b3mail.net within 72 hours of receiving your shipment. We will be happy to exchange the incorrect item for the correct item at our expense.

IF YOU PURCHASED AS A GUEST (You do not have an Account at BaileyBanksandBiddle.com)
1.  Contact Customer Service at 800-651-4222 (weekdays from 9 AM to 6 PM Central Time) to obtain an RMA number.

2.  Record the Return Merchandise Authorization number on the Return Label that was included in your shipment.

3.  Place your return in the original shipping box with all the original paperwork (including certificates and invoice) and the original
gift box.

4.  Mail your return to:

BBB
C/O Smyth Management Services
RMA: [Enter your RMA Number Here]
2020 York Road
Timonium, MD 21093