Shipping Policy & Order Processing
Ordering
Orders for in-stock items that don't require sizing typically ship within 1 to 2 business days, pending credit card authorization.
Ring sizing may take additional time to process.
Orders less than $1000 automatically receive free 2-day FedEx shipping. These orders can be upgraded to
overnight shipping for an additional $10 fee. Orders that are over $1000 automatically receive free overnight
FedEx shipping. Please note that a signature is required for all deliveries.
Orders with Ring Sizing
Rings that can be sized by our jewelers will take one additional day to process. Rings that cannot be sized must
be special ordered. Special order rings can take an additional 5 to 15 business days to ship.
Design Studio Orders
Please note that most loose stones and items purchased in the
Baileys' Design Studio are special or custom orders and may take 10-15 business days to arrive. We offer FedEx overnight and 2 day shipping.
Shipping Address
We ship to physical addresses within the United States, including APO/FPO military addresses. We do not ship to PO boxes. APO/FPO shipments are via USPS and may take longer to arrive.
We will ship to an address that differs from your credit card billing address in most circumstances. This is a common request by customers who wish to place an order as a gift or who want to receive their order at a work address, or who have recently moved. Please note that we will require you to have an alternate shipping address on file with your credit card issuing bank. Signatures are required for all deliveries.
Shipping Confirmation
Once your order has shipped, you will receive an email notification along with your tracking information. You may login to
My Account to check your order status.
Split Shipments
If you ordered more than one item on the same order, it is possible one item may have been shipped from one of our stores.In the event of separate shipments, your packing list will note that the missing item was shipped separately. If you did not receive an item that is listed on your packing list and there is not a separate shipping notation, please contact Customer Service.
Gift Receipts
Orders with different billing and shipping addresses will receive a packing list which does not show the sale amount.